Returns is a scheme provided by respective sellers directly under this policy in terms of which the option of exchange, replacement and/ or refund is offered by us. All products listed under a particular category may not have the same returns policy. For all products, the policy on the product page shall prevail over the general returns policy. Do refer the respective item’s applicable return policy given below

The return policy is divided into different parts; Do read all sections carefully to understand the conditions and cases under which returns will be accepted.

GENERAL RULES FOR RETURN:

  1. The product shipped to is different from what you ordered in terms of appearance/labeling/packing .For that we will not accept
  2. Return should be made within 3 days from the date of dispatch.
  3. Returns should be made only for the product shipped to you is different from what you ordered/physically damaged condition/

Part 2 – Returns and Processing

 RETURN ATTEMPT  The return attempt should be made by the customer/consumer.

AFTER RETURN YOUR PRODUCT WILL BE CHECKED FOR THE FOLLOWING CONDITIONS:

Category Conditions
 CORRECT PRODUCT  Name/ image/ brand/ serial number/ should match and MRP tag should be undetached and clearly visible.
 UNUED PROUCT  The product should be unused, unwashed, unsoiled, without any stains and with non- tampered quality check seals/return tags/warranty seals (wherever applicable).
 UNDAMAGED PACKING   Product’s original packaging/ box should be undamaged.

GENERAL RULES FOR SUCCESSFUL RETURN:

For any products for which we will attempt, replacement at earliest to fulfil your expectations. in certain case ,if the seller is unable to made a replacement , a refund will be given, the refund will be processed once the return product has been received by the seller and the products returned to the hub should met the above mentioned returns and policy.

PRIVACY POLICY:

This the privacy policy applies to the Site and all products and services offered by Alaiyathi oils. By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. You are continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Our website not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

We might collect your name, email, mobile number, phone number, street, city, state, Pincode, and country.

We might collect your billing name, billing address and payment method when you buy a Product. We never collect your Bank Details, Debit or credit card number or card expiry date or other details pertaining to your card on our website. Credit card or Bank information will be obtained and processed by our online payment partner PayUmoney.

We might use the information you provide to contact you for confirmation of a purchase on our website or for other promotional purposes. We may use your information to make our website and products better. We may combine the information we get from you with information about you we get from third parties.

We might send you information about special promotions or offers. We might also tell you about new features or products. Please note that when you place an order, some of your Personal Information will be passed on to the others who shall need to have access to some Personal Information like courier companies, vendors, etc. to enable them and https://stage.https://stage.alaiyathioils.com/wp-content/uploads/2023/04/cowghee_alaiyathi-1.png.com/wp-content/uploads/2020/08/masala-blog_alaiyathi-1.jpg.com perform their duties and fulfill your order requirements.

We cannot ensure that all of your private communications and other personal information will never be disclosed in ways not otherwise described in this Privacy Policy. Therefore, although we are committed to protecting your privacy, we do not promise, and you should not expect, that your personal information will always remain private. As a user of the website, you understand and agree that you assume all responsibility and risk for your use of the website, the internet generally, and the documents you post or access and for your conduct on and off the website.

RETURNS-REFUNDS-CANCELLATION-POLICY:

All of our products must be returned in their original packaging and with the tag still attached (wherever applicable). No used products will be refunded. If a product is received in broken packaging or with a damaged piece, then the refund is not guaranteed. Product refunds are only accepted if the product is damaged or if the size is different from the size ordered.

Full refund applicable on orders returned within 3 days of receiving the order. For further clarification please contact https://stage.https://stage.alaiyathioils.com/wp-content/uploads/2023/04/cowghee_alaiyathi-1.png.com/wp-content/uploads/2020/08/[email protected]