Returns is a scheme provided by respective sellers directly under this policy in terms of which the option of exchange, replacement and/ or refund is offered by us. All products listed under a particular category may not have the same returns policy. For all products, the policy on the product page shall prevail over the general returns policy. Do refer the respective item’s applicable return policy given below
The return policy is divided into different parts; Do read all sections carefully to understand the conditions and cases under which returns will be accepted.
GENERAL RULES FOR RETURN:
- The product shipped to is different from what you ordered in terms of appearance/labeling/packing .For that we will not accept
- Return should be made within 3 days from the date of dispatch.
- Returns should be made only for the product shipped to you is different from what you ordered/physically damaged condition/
Part 2 – Returns and Processing
|RETURN ATTEMPT||The return attempt should be made by the customer/consumer.|
AFTER RETURN YOUR PRODUCT WILL BE CHECKED FOR THE FOLLOWING CONDITIONS:
|CORRECT PRODUCT||Name/ image/ brand/ serial number/ should match and MRP tag should be undetached and clearly visible.|
|UNUED PROUCT||The product should be unused, unwashed, unsoiled, without any stains and with non- tampered quality check seals/return tags/warranty seals (wherever applicable).|
|UNDAMAGED PACKING||Product’s original packaging/ box should be undamaged.|
GENERAL RULES FOR SUCCESSFUL RETURN:
For any products for which we will attempt, replacement at earliest to fulfil your expectations. in certain case ,if the seller is unable to made a replacement , a refund will be given, the refund will be processed once the return product has been received by the seller and the products returned to the hub should met the above mentioned returns and policy.
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We might collect your name, email, mobile number, phone number, street, city, state, Pincode, and country.
We might collect your billing name, billing address and payment method when you buy a Product. We never collect your Bank Details, Debit or credit card number or card expiry date or other details pertaining to your card on our website. Credit card or Bank information will be obtained and processed by our online payment partner PayUmoney.
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All of our products must be returned in their original packaging and with the tag still attached (wherever applicable). No used products will be refunded. If a product is received in broken packaging or with a damaged piece, then the refund is not guaranteed. Product refunds are only accepted if the product is damaged or if the size is different from the size ordered.
Full refund applicable on orders returned within 3 days of receiving the order. For further clarification please contact https://stage.https://stage.alaiyathioils.com/wp-content/uploads/2023/04/cowghee_alaiyathi-1.png.com/wp-content/uploads/2020/08/[email protected]