Returns is a scheme provided by respective sellers directly under this policy in terms of which the option of exchange, replacement and/ or refund is offered by us. All products listed under a particular category may not have the same returns policy. For all products, the policy on the product page shall prevail over the general returns policy. Do refer the respective item’s applicable return policy given below
The return policy is divided into different parts; Do read all sections carefully to understand the conditions and cases under which returns will be accepted.
GENERAL RULES FOR RETURN:
- The product shipped to is different from what you ordered in terms of appearance/labeling/packing .For that we will not accept
- Return should be made within 3 days from the date of dispatch.
- Returns should be made only for the product shipped to you is different from what you ordered/physically damaged condition/
Part 2 – Returns and Processing
| RETURN ATTEMPT | The return attempt should be made by the customer/consumer. |
AFTER RETURN YOUR PRODUCT WILL BE CHECKED FOR THE FOLLOWING CONDITIONS:
| Category | Conditions |
| CORRECT PRODUCT | Name/ image/ brand/ serial number/ should match and MRP tag should be undetached and clearly visible. |
| UNUSED PROUCT | The product should be unused, unwashed, unsoiled, without any stains and with non- tampered quality check seals/return tags/warranty seals (wherever applicable). |
| UNDAMAGED PACKING | Product’s original packaging/ box should be undamaged. |
GENERAL RULES FOR SUCCESSFUL RETURN:
For any products for which we will attempt, replacement at earliest to fulfil your expectations. in certain case ,if the seller is unable to made a replacement , a refund will be given, the refund will be processed once the return product has been received by the seller and the products returned to the hub should met the above mentioned returns and policy.
PRIVACY POLICY:
This the privacy policy applies to the Site and all products and services offered by Alaiyathi oils. By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. You are continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Our website not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.
We might collect your name, email, mobile number, phone number, street, city, state, Pincode, and country.
We might collect your billing name, billing address and payment method when you buy a Product. We never collect your Bank Details, Debit or credit card number or card expiry date or other details pertaining to your card on our website. Credit card or Bank information will be obtained and processed by our online payment partner PayUmoney.
We might use the information you provide to contact you for confirmation of a purchase on our website or for other promotional purposes. We may use your information to make our website and products better. We may combine the information we get from you with information about you we get from third parties.
We might send you information about special promotions or offers. We might also tell you about new features or products. Please note that when you place an order, some of your Personal Information will be passed on to the others who shall need to have access to some Personal Information like courier companies, vendors, etc. to enable them and https://stage.https://stage.alaiyathioils.com/wp-content/uploads/2023/04/cowghee_alaiyathi-1.png.com/wp-content/uploads/2020/08/masala-blog_alaiyathi-1.jpg.com perform their duties and fulfill your order requirements.
We cannot ensure that all of your private communications and other personal information will never be disclosed in ways not otherwise described in this Privacy Policy. Therefore, although we are committed to protecting your privacy, we do not promise, and you should not expect, that your personal information will always remain private. As a user of the website, you understand and agree that you assume all responsibility and risk for your use of the website, the internet generally, and the documents you post or access and for your conduct on and off the website.
RETURNS-REFUNDS-CANCELLATION-POLICY:
All of our products must be returned in their original packaging and with the tag still attached (wherever applicable). No used products will be refunded. If a product is received in broken packaging or with a damaged piece, then the refund is not guaranteed. Product refunds are only accepted if the product is damaged or if the size is different from the size ordered.
Full refund applicable on orders returned within 3 days of receiving the order. For further clarification please contact https://alaiyathioils.com/contact-us/
TERMS AND CONDITIONS:
Welcome to Alaiyathi Oils! These terms and conditions outline the rules and regulations for the use of our website, located at https://alaiyathioils.com/
1. Acceptance of Terms :
By accessing this website, you agree to be bound by these terms and conditions and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.
2. Use of Website :
You are granted a limited, non-exclusive, revocable license to access and use our website for personal, non-commercial use only. You agree not to use the website for any unlawful purpose or in any way that could harm the site, its users, or the company.
3. Intellectual Property :
Unless otherwise stated, Alaiyathi Oils owns the intellectual property rights for all Maretials on this website. All intellectual property rights are reserved. You may access this from Alaiyathi Oils for your own personal use subjected to restrictions set in these terms and conditions.
You must not :
Republish material from Alaiyathi Oils Sell, rent, or sub-license material from Alaiyathi Oils Reproduce, duplicate, or copy material from Alaiyathi Oils Redistribute content from Alaiyathi Oils.
4. Products and Services :
All products and services available on this website are subject to change without notice. We reserve the right to modify or discontinue any product or service at any time. Prices for our products are subject to change without notice.
5. Accounts and Registration :
To access certain features of the website, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding your password and for any activities or actions under your account.
6. Privacy Policy :
Your use of the website is also subject to our Privacy Policy. Please review our Privacy Policy, which governs the website and informs users of our data collection practices.
7. Limitation of Liability
In no event shall Alaiyathi Oils, nor any of its officers, directors, and employees, be liable to you for anything arising out of or in any way connected with your use of this website, whether such liability is under contract, tort, or otherwise, and Alaiyathi Oils, including its officers, directors, and employees, shall not be liable for any indirect, consequential, or special liability arising out of or in any way related to your use of this website.
8. Indemnification :
You hereby indemnify to the fullest extent Alaiya Thi Oils from and against any and all liabilities, costs, demands, causes of action, damages, and expenses arising in any way related to your breach of any of the provisions of these terms.
9. Termination :
We may terminate or suspend your access to our website immediately, without prior notice or liability, for any reason whatsoever, including, without limitation, if you breach the terms.
10. Governing Law :
These terms shall be governed and construed in accordance with the laws of the country/state where Alaiyathi Oils is based, without regard to its conflict of law provisions.
11. Changes to Terms :
We reserve the right, at our sole discretion, to modify or replace these terms at any time. If a revision is material, we will try to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
12. Contact Us :
If you have any questions about these Terms, please contact us at: https://alaiyathioils.com/contact-us/
SHIPPING POLICY:
Welcome to Alaiyathi Oils! This Shipping Policy outlines the terms and conditions regarding the shipping of products purchased from our website, https://alaiyathioils.com/
1. Order Processing Time :
Processing Time: All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
2. Shipping Rates and Delivery Estimates :
Shipping Rates: Shipping charges for your order will be calculated and displayed at checkout.
Delivery Estimates :
Standard Shipping: 5-7 business days
3. Shipping Destinations :
Domestic Shipping: We ship to addresses within India. International Shipping: We currently do not offer international shipping.
4. Delivery Issues :
Incorrect Address: If you provide an incorrect shipping address, we are not responsible for the delivery of the product. Please ensure that you provide the correct shipping address during checkout.
Lost or Damaged Packages: We are not liable for packages lost or damaged in transit. If your package is lost or damaged, please contact the shipping carrier directly.
Missed Delivery: If a delivery attempt is made and the package is returned to us due to being undeliverable, additional shipping charges may apply to resend the package.
5. Shipping Restrictions :
Certain products may be restricted from shipping to certain destinations due to local laws and regulations. If your order contains restricted items, we will contact you to discuss your options.
6. Contact Us :
If you have any questions about these Terms, please contact us at: https://alaiyathioils.com/contact-us/